Fixes / Routers & ISP / Virgin Media - Turn Off Web Safe
Turn off Virgin Media Web Safe / Essential Security through My Virgin Media.
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• Sign in to My Virgin Media.
• Go to Account Settings.
• Select Online Security.
• Turn off Child Safe or Parental Controls.
• Turn off Virus Safe or Virus Protection.
• Save or apply the changes.
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• Restart your Virgin Media Hub.
• Reconnect your device to Wi-Fi.
• Test the internet connection again.
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The setting may be called Web Safe, Essential Security, Child Safe, Parental Controls, Virus Safe, or Virus Protection.