Fixes / Routers & ISP / TalkTalk - Turn Off HomeSafe / Kids Safe
Turn off TalkTalk HomeSafe or Kid Safe through TalkTalk My Account.
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• Log in to TalkTalk My Account.
• Go to Profile & Settings.
• Open My Security Settings.
• View the HomeSafe settings.
• Turn off Kid Safe.
• Turn off Homework Time if it is enabled.
• Turn off Virus Alerts if needed.
• Confirm the changes if prompted.
• Allow a few minutes for the changes to apply.
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• Restart your TalkTalk Hub.
• Reconnect your device to Wi-Fi.
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Note: TalkTalk may show the setting as HomeSafe, Kid Safe, Homework Time, or Virus Alerts. If you are using TalkTalk Full Fibre with eero, some security settings may also be controlled in the eero