Fixes / Routers & ISP / EE - Turn Off Web Safe / Parental Controls
Turn off EE Web Protect or Parental Controls through the EE app.
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• Open the EE app.
• Select Manage from the bottom menu.
• Select Broadband.
• Find Web Protect.
• Switch Web Protect to Off.
Note:
Web Protect may take up to 2 hours to fully turn off.
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• Open the EE app.
• Select Manage from the bottom menu.
• Select Broadband.
• Scroll to Parental Controls.
• Open the Parental Controls settings.
• Remove or untick any blocked websites, categories, or restrictions.
• Save the changes.
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• Restart your EE Hub.
• Reconnect your device to Wi-Fi.