Fixes / Routers & ISP / BT - Turn Off BT Parental Controls
Turn off BT Parental Controls through My BT.
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• Log in to My BT.
• Scroll down to My Extras.
• Find the Parental Controls panel.
• Select Personalise your settings.
• Slide BT Parental Controls to Off.
• Wait up to 10 minutes for the change to apply.
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Only do this if you want to fully remove the saved parental control settings.
• First, turn BT Parental Controls Off.
• Select Delete settings underneath the slider.
• Confirm the deletion.
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• Restart your BT Hub.
• Reconnect your device to Wi-Fi.